Our quality policy is rooted in a strategy to maintain and master a high customer handling standard and top quality of products offered.
Our quality policy objectives are:
- to satisfy the customer expectations, needs and requirements, along with meeting the relevant legal regulations
- to develop sales and increase competitiveness of our products
- to manufacture safe and environment-friendly products
PUMAR achieves the targets it sets for itself through:
- a quality management system put in place, its efficiency being incessantly finetuned and compliance with Polish/EU standards or norms observed
- Good Manufacturing Practice (GMP) principles employed and observed
- assessment of customer needs/expectations
- partnership-based cooperation and support provided to window manufacturers
- careful selection of suppliers and collaborating with them
- permanent improvement of product quality
- application of materials whose quality and hygiene standards ensure the established quality of product
- application of technical/technological progress, based on domestic and foreign window sector's experiences
- permanent training offered to, and perfecting the qualifications and skills of, our staff; actions taken in order to ensure employee satisfaction
- meeting the environmental-protection requirements
